Cookie Policy

This Citi Global Wealth at Work Cookie Policy applies to information gathered from www.citiglobalwealth.com/atwork (‘our Website’) and the Citi Global Wealth at Work In View online client portal operating within our Website.

We use cookies and similar technologies in our Website to store information, enhance your browsing experience and improve its functionality. We may also use cookies in our web-based applications and emails. This Cookie Policy is provided to you and should be read in conjunction with the Online Privacy Notice and the Privacy Policy for your location.

A "cookie" is a small, randomly encoded, text file that a site stores on your web browser and can later retrieve. We may set cookies (first party) or they may be set by our service providers either prior to your visit or as you engage with our Website (third party).

The Website uses several types of cookies:

  • Strictly necessary cookies allow our services operate in a secure and reliable manner and provide basic service functionalities within our sites. These cookies are essential for a bank's site and your internet browser will accept them by default. You can set your browser to delete them after each online session or at any time thereafter.
  • Functional cookies provide enhanced and personalized Website functionality such as preferred language or region. They change the way the Website looks and behaves and can remember customisation changes you may have made on our site. They also allow us to understand the effectiveness of our site and how visitors interact with content, collecting and reporting anonymous data via Adobe Experience Cloud and Google Analytics. These cookies may be set by us or a third party.
  • Marketing cookies track usage across the Website and build a profile of your interests to provide you with a personalised experience across the site, and show you targeted advertising and content which we think will be of interest on social channels and on third-party websites. These cookies may be set by us or a third party.

In addition to our own cookies on the Website, we may also use the following third-party cookies:

  • Advertising technology platforms, including those provided by Google such as Google Marketing Platform® and Google Analytics® products and their features. This helps us deliver you adverts and content which may be relevant to you or to track your visits to certain websites and help us understand your browsing activities so that we can measure the success of online advertising campaigns. We have contractual and technical measures in place to prevent cross-contextual behavioural advertising. Google Analytics and Google Marketing Platform are brands of Google, Inc., a U.S. electronic communications services provider and may be subject to the CLOUD Act (USC 2523) and Foreign Intelligence Surveillance Act (50 USC 36 S. 1801), which contain provisions that allow federal law enforcement and intelligence agencies to request browsing and technical data stored by Google, in certain conditions. 
  • From social media companies, including LinkedIn to track engagement with our content and visits to our Website in order to serve you and people with similar profiles with targeted adverts and content that might interest you.

Where we use these services to serve adverts, Citi is the ultimate controller of such ads. You can change your browser settings to manage the ads you see. We use information captured from these third-party cookies for marketing purposes. The information captured typically includes web requests, session ID, browser types, browser languages and/or the date and time of the information requests and in some cases IP address. This data is processed and stored by the respective companies. Please refer to their respective privacy policies and opt out tools for more information on what is collected, where it is stored, and how you may manage the ads that you see:

You can change cookie settings in our website at any time, to manage consents for advertising cookies and analytics cookies. You can also prevent advertising cookies and analytics from tracking you across websites by changing the privacy settings in your browser.

Cookies may be temporary so that after your visit to our Website (known as a session) they will expire automatically, or they may have a longer duration. Session cookies allow you to use the Website more effectively without having to re-enter information. Cookies with a longer duration will remain in the cookie file of your browser until they expire or until you delete them.

You may decide that you would prefer not to have these cookies despite their ability to remember you and your preferences. You can select or change your cookie preference on our Website at any point by clicking on Cookie Preferences in the site’s footer. If you would prefer to set your cookies at a browser level, you should visit the help pages provided within your browser or www.youronlinechoices.com and others.

If you change your cookie settings, we may still use any data collected prior to the change. Your new preferences will go into effect immediately and, if you have selected off, any non-essential cookies will be disabled.

You can view detailed information regarding each individual cookie, its purpose and its duration in the table below.

No cookie set by Citi on your web browser will contain information that could jeopardize bank secrecy or enable unrelated third parties to gather information about you. You can learn more about how we use your personal data in our Online Privacy Notice and in the relevant Privacy Notice for your location (available by clicking on Privacy in the site footer).

As well as our Website cookies, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether and how you have dealt with your email. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. 

For more information about cookies, please visit www.allaboutcookies.org.

Cookie details

Strictly necessary cookie table: 
Cookie name Provider Purpose Expiration
ak_bmsc www.citiglobalwealth. .com

Used to distinguish between humans and bots in order to make valid reports on the use of the website.

Session
bm_sv www.citiglobalwealth. .com

Used to detect, categorize and compile reports of bots trying to access the website.

Session
s_fid www.citiglobalwealth. .com

Stores referral ID if third-party cookies are restricted by opt-out.

2 years
LI_GC linkedin.com 

Used to store guest consent to the use of cookies for non-essential purposes

6 months

CITI_ENSIGHTEN_PRIVACY_BANNER_LOADED

Citi via Ensighten Privacy Application

These cookies track the presence of Citi's cookie consent application and determines whether or not the banner notification OF Citi's cookie consent application has been shown to a website visitor.

1 year

CITI_ENSIGHTEN_PRIVACY_BANNER_VIEWED

Citi via Ensighten Privacy Application

These cookies track the presence of Citi's cookie consent application and determines whether or not the end user has interacted with the banner notification of Citi's cookie consent offerings

1 year

CITI_ENSIGHTEN_PRIVACY_Functional

Citi via Ensighten Privacy Application

These cookies provide enhanced and personalized website functionality, such as preferred language or region. They change the way the website looks and behaves, and can remember customization changes you may have made on our site. They also allow us to gather statistical information so we understand the effectiveness of how visitors interact with content, collecting and reporting anonymous data.

1 year

CITI_ENSIGHTEN_PRIVACY_Marketing

Citi via Ensighten Privacy Application

These cookies track usage across the website and build a portfolio of your interests and provide you with a personalized experience across the site. They also allow us to show you targeted advertising and content which we think will be of interest on social channels and other websites.

1 year

CITI_ENSIGHTEN_PRIVACY_MODAL_LOADED

Citi via Ensighten Privacy Application

These cookies track the presence of Citi's cookie consent application and determines whether or not the modal window of Citi's cookie consent application has been shown to a website visitor.

1 year

CITI_ENSIGHTEN_PRIVACY_MODAL_VIEWED

Citi via Ensighten Privacy Application 

These cookies track the presence of Citi's cookie consent application and determines whether or not the end user has interacted with the modal window of Citi's cookie consent offerings.

1 year

CITI_ENSIGHTEN_PRIVACY_Strictly_Essential

Citi via Ensighten Privacy Application 

These cookies allow you to access different parts of the Citi Private Bank website, enabling our services to operate in a secure and reliable manner. They provide the basic functionalities and are necessary for the website to function and cannot be switched off in our systems.

1 year

AWSALB

www.citiglobalwealth.com

Use to provide website load balancing functionality.

1 week

AWSALBCORS

www.citiglobalwealth.com

Use to provide website load balancing functionality.

1 week

X-Akamai-Country-Code

www.citiglobalwealth.com

This cookie stores the country ID associated with your request and is used to provide you with the option to change the language on the Citi Private Bank website based on your country.

session

Functional cookie table: 
Cookie name Provider Purpose Expiration
_ga

www.citiglobalwealth.com

Used by Google Analytics to register a unique ID that is used to generate stastical data on how the users interacts with the website.

2 years
_ga_#

www.citiglobalwealth.com

Used by Google Analytics to collect data on the number of times a user has visited the website, includes dates for the first and most recent visit.

2 years
_gat_gtag_#

www.citiglobalwealth.com

Used by Google Analytics to throttle request rate.

1 day
_gid

www.citiglobalwealth.com

Used by Google Analytics to reigster a unique ID that is used to generate stastical data on how the users interacts with the website.

1 day
s_cc

www.citiglobalwealth.com

Adobe Site Catalyst cookie, used to check if the user's behaviour supports cookies.

Session

s_sq

www.citiglobalwealth.com

Adobe Site Catalyst cookie, used to collect statistics on the users visit to the website, including number of visits, time on page and what pages have been used.

Session

AMCV_<variable name>@AdobeOrg

Adobe Analytics

Adobe analytics user identification ID. Identifies unique visitors.

2 years

AMCVS_<variable name>@AdobeOrg

Adobe Analytics

Adobe analytics user identification ID. Identifies unique visitors across different domains.

2 years

AnalyticsSyncHistory

Linkedin

Used to store information about the time a sync took place with the lms_analytics cookie

30 days

Marketing cookies table:
Cookie name Provider Purpose Expiration
_gcl_au Google

Used by Google AdSense for experimenting with advertisement efficiency across the website.

3 months
bcookie LinkedIn

Used by social networking sites such as LinkedIn, for tracking the use of embedded services.

2 years
bscookie LinkedIn

Used by social networking sites such as LinkedIn, for tracking the use of embedded services.

2 years
li_sugr LinkedIn

Collects data on user behaviour and interaction in order to optimize the website and make adverts more relevant.

3 months
lidc LinkedIn

Used by LinkedIn for tracking the use of embedded services.

1 day
UserMatchHistory LinkedIn

Used to track visitors on multiple websites in order to present relevant adverts based on visitor's preferences.

30 days

s_nr30

Adobe

Audience Manager sets this cookie to check if a visitor is considered "New" to the site based on number of days of inactivity

30 days

Kndctr

Adobe

For repeat visitors, the ECID is retrieved from the kndctr_{YOUR-ORG-ID}_AdobeOrg_identity cookie and added to the payload by the Edge Network

7days

UserMatchHistory LinkedIn

Used to track visitors on multiple websites in order to present relevant adverts based on visitor's preferences. 

30 days

This policy was last updated in May 2024.